PRIVACY POLICY
PRIYO ELECTRONICS LTD
Priyo Electronics Ltd (“Priyo Electronics,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors. We are committed to protecting the personal information you provide when visiting our website, creating an account, purchasing products, communicating with us, or using any of our e-commerce services.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you regarding your personal information.
When you visit or use the Priyo Electronics Ltd e-commerce website, we may collect the following types of information:
Personal Information
We may collect information that you voluntarily provide, including:
Transaction Information
When you place an order, we may collect information relating to your transaction, including:
We generally do not directly store complete debit/credit card numbers, PINs, CVVs, mobile banking PINs, OTPs, or other confidential payment authentication credentials. Payment information may be processed securely by authorized banks, mobile financial service providers, and payment gateway providers.
Technical Information
When you access our website, certain information may be collected automatically, such as:
Priyo Electronics Ltd may use collected information to:
Payments made through our website may be processed through authorized third-party payment gateways, banks, card networks, or mobile financial service providers.
Depending on the available payment methods, customers may be able to pay using debit/credit cards, internet banking, mobile financial services, or other supported payment channels.
Payment service providers may collect and process information according to their own privacy policies, security standards, and terms and conditions.
Priyo Electronics Ltd does not request customers to disclose their card PIN, mobile banking PIN, password, or OTP to our employees through telephone calls, email, social media, or messaging services.
Our website may use cookies and similar technologies to provide and improve our e-commerce services.
Cookies may be used to:
Customers may disable or manage cookies through their browser settings. However, disabling certain cookies may affect some website functions.
Priyo Electronics Ltd does not sell or rent customers' personal information to third parties for their independent commercial use.
We may share necessary information with trusted third parties where required to provide our services, including:
We seek to limit information sharing to what is reasonably necessary for the relevant service or legal requirement.
We take reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, disclosure, alteration, loss, or misuse.
Our security practices may include secure website technologies, access controls, authentication mechanisms, server security measures, monitoring, and appropriate data-handling procedures.
However, no internet-based system or electronic storage method can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account credentials.
You should:
We may provide your name, mobile number, delivery address, order reference, and other information reasonably necessary to courier or delivery partners for completing delivery.
Delivery partners are expected to use this information only as necessary to perform the relevant delivery services, subject to their applicable policies and obligations.
With your consent or where otherwise permitted, Priyo Electronics Ltd may send information about:
You may request to stop receiving promotional communications at any time. Transactional or service-related communications concerning your orders or account may still be sent where necessary.
We may retain personal and transaction information for as long as reasonably necessary to:
When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable requirements.
Subject to applicable law and reasonable verification, customers may contact us to:
Certain information may need to be retained where required for transactions, accounting, fraud prevention, dispute resolution, or legal compliance.
Our e-commerce services are primarily intended for customers who are legally capable of entering into transactions.
We do not knowingly seek to collect unnecessary personal information from children. Where appropriate, a parent or legal guardian should supervise purchases or account activities involving minors.
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
Priyo Electronics Ltd is not responsible for the privacy practices, content, or security policies of independent third-party websites. Customers are encouraged to review the privacy policy of the relevant third-party service before providing personal information.
For customer and business security, we may use transactions, device, account, and order information to identify potentially fraudulent, suspicious, abusive, or unauthorized activities.
Where reasonably necessary, an order may be subject to additional verification before processing or delivery.
Priyo Electronics Ltd may update this Privacy Policy from time to time to reflect changes in our business operations, technology, services, payment methods, or applicable requirements.
The latest version will be published on our website with an updated revision date. Customers are encouraged to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
PRIYO ELECTRONICS LTD
Corporate Office: AH Tower, Level 10, Plot-56, Road-02, Sector-03, Uttara, Dhaka-1230, Bangladesh
Mobile: 01711-305205
Email: info@priyoelectronics.com
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